FAQS

 

    • What makes The99Jewel unique or different?

The99Jewel.com is different because we offer you high quality designer jewellery at best price.

  • How is product packaged?

All jewellery items are carefully packaged in bubble under the designer box to avoid any form of damage.

  • What does out of stock mean?

It means product that is out of stock are not available to buy because they have been sold out.

  • Are the colours of products shown on website accurate?

We have made every effort to display colours of the products appear as accurately as possible on the site. Product colour may slightly vary due to photographic lighting sources or your monitor settings.

  • How do I place order on The99Jewel.com?

Ordering on The99Jewel.com is very easy. Once you have found the product you would like to purchase, click ADD TO CART BUTTON and place order. Follow the direction through the check out process to complete your order.

  • How do I check the status of my order placed?

You can review the status of your order & information in my account section.

  • Is it safe to order form The99Jewel.com?

Yes, it is safe to buy product from The99Jewel.com. We use standard technologies when transferring & receiving customer data.

  • How do I know my order has been confirmed?

Once we received your order, you will receive an email containing details of your order placed. You will also informed by us when the product is dispatched to you with shipping details & tracking number.

  • Can I pay online?

Yes, you can pay online using your Credit Card/ Debit Card / Net Banking / Cash Cards, Using Paypal, instamojo, Direct Pay to our Bank account.

If you face any issues, feel free to get in touch with us at care@jewelmaze.com

  • Do you offer Cash on Delivery Payment Mode in India?

Yes, we do have cash on delivery.

  • Do you ship to my location/ PIN Code? 

Yes, our shipping service is available all over India.

  • Do you ship International addresses?

Yes, we ship product to all international address with additional shipping charges. For any information or query related to shipping contact us at +918828100530

  • Can I change my shipping address?

No, your shipping address cannot be revised after the order has been placed successfully

  • Couldn’t find the information you needed?

Please email us at care@jewelmaze.com or contact us at +918828100530

  • If I send a design, will you make it for me?

Yes, if you have designed jewellery or have liked something, please share it with us we will provide you a very completive or we will designed it for you.

  • Will my product purchase gift wrapped?

All purchase products will perfectly wrap in the bubble, in the jewelmaze.com box. At the checkout process you will have the option of writing a gift message Which will arrive with your gift package.